Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Odin.egyy@gmail.com. Please note that you do not need to ship the item back yourself; if your return is accepted, we will arrange for our courier to pick up the item directly from your address at no additional shipping cost to you. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Odin.egyy@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
If you wish to exchange an item (such as changing a size or color), please contact us at Odin.egyy@gmail.com within 14 days of receiving your order. We will arrange for our courier to deliver the new item to your doorstep and collect the old one at the same time, ensuring a smooth and hassle-free exchange process for you.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Odin.egyy@gmail.com.